Summary: The text discusses how artificial intelligence (AI) is being utilized in the hospitality industry to enhance guest experiences and streamline operations. AI technologies such as chatbots, facial recognition, and personalized recommendations are being implemented in hotels to improve customer service, facilitate check-ins, and customize marketing campaigns. These advancements in AI are helping hospitality businesses to better understand and cater to the needs and preferences of their guests, leading to increased customer satisfaction and loyalty. Additionally, AI is being used to optimize hotel operations by automating tasks such as inventory management, pricing strategies, and workforce scheduling. However, there are challenges to be addressed, such as data privacy concerns and ensuring that AI technologies complement rather than replace human interaction in the hospitality industry. Overall, the integration of AI in hotels is revolutionizing the way guests are served and the way businesses operate, ultimately reshaping the future of the industry.